預計八月份要去一趟東京,原本是先透過Hotels.com訂房,但後來發現日本樂天旅遊價格便宜了四千多塊,加上我在樂天上有點數,還可以折個六百塊,於是改從樂天訂了東京御台場希爾頓飯店的King Room(40平米,含陽台)。

前天收到樂天寄來的優惠活動,是從3/29晚上開跑到4/4結束,東京御台場希爾頓飯店的價格有65折,於是趕緊將原訂房間退掉,改訂新的優惠房價。兩個價差約三萬八千七台幣,實在太驚人。

但因為是優惠房價,訂購時須使馬上刷卡,且不可改期與退房,訂購時遇到了一點困難,就是我的卡片都無法使用,詢問了銀行,銀行說沒有擋海外線上刷卡,一連換了幾張都不行,總出現「他のカードをご利用いただくか、決済方法を変更の上、再度ご予約ください。」的訊息。

後來決定分別寫信去東京御台場希爾頓飯店跟樂天旅遊,寫信時連到了希爾頓飯店的官網,發現官網上也有優惠活動(六折),還保證是最低價,於是立馬加入了hhonors的會員,除了有最低價優惠外,還提供Free Wifi。

12901293_10153350596851481_3494680355900556861_o

後來發現,hilton旗下飯店全球都有優惠,每個語系進去相關飯店的優惠折扣不等。而不論是從繁體語系(香港)、簡體語系(中國大陸)進入,也都可以用最低價訂房。
於是我就透過官網下訂,因為是優惠活動,所以一樣是需立即輸入卡號,且不可退款。就這樣我訂了五晚的兩間房間,價格從最早的台幣十萬六,降為台幣十萬一,昨天想訂六萬兩千五的沒訂到,卻在官網訂到了兩間房四萬九千六的價格,價差真的太驚人了。

12140052_10153350596826481_6028374370150625893_o

希爾頓日本旗下的優惠活動,優惠時間從現在到4/4,訂的房間入宿期間可以到年底,所以有旅遊計畫的人可以參考看看。

[全文:]

另外官網訂房若是頁面停留稍久沒動作,會被導引到找不到資訊的頁面,這時就得重新來過一次,剛開始訂時因為要仔細看相關的條款,所以被退出好多次,還好最後有下訂成功。
我是從日本語系註冊hhonors的會員,然後用英語的語系網頁訂房,但會員代碼似乎都是全球共用,價格也是一致的,所以有興趣的人可以試試看用香港的繁中語系註冊會員跟下訂。優惠活動期間有限,有興趣的人要儘快下手~

http://hiltonhotels.jp/

http://www.hilton.com.cn/zh-HK/index.html

P.S.
飯店的入住條款有寫,六歲以上小孩都要算錢,我們預訂時並沒有相關的選項可以選,所以昨天發了mail過去詢問。

We reserved 2 rooms, and the two children are 5 and 6 years old. We understand that children over 6 will be charged as adults for additional beds. But when we reserved the rooms through your website, we didn't see this option for additional bed. Is there any way to pay for this or, if this child stay with parents in the same bed then there is no need to pay additional charge? Thank you.

今早收到飯店答覆,我們家老大要算50%的費用,在飯店Check In時再計算,所以六歲以上(每間飯店條款不同,需要注意一下)就都要額外付費了哦!

Dear Hsuanwei Chen,

Thank you for your message regarding the reservation at our hotel. We appreciate you taking the time to contact us.

Our records indicate that second room for children charge at 50% off first room. This will be apply upon your check-in at the hotel.

For additional information, I am forwarding your message to the Hilton Tokyo Odaiba, as they may be better able to assist you. I am asking that they contact you at hsuanwei.chen@gmail.com regarding this matter.

Please note that all correspondence sent to the hotel is processed in the order in which it is received. If you require immediate assistance, please contact the hotel directly by dialing +81-3-5500 5500.

If there is anything else we can assist you with, please do not hesitate to contact us. For immediate assistance you may reach us via telephone by dialing 1-800-774-1500. If you are unable to access a 1-800 number, please visit http://www.hilton.com/en/hi/feedback/hrwfone.jhtml for a list of our Worldwide Reservation Offices and their telephone numbers.

Sincerely,
Camille D.

Internet Coordinator
Hilton Internet Contact Center
Hilton Reservations and Customer Care
www.hiltonworldwide.com

12419329_10153350928421481_4492357284729620414_o

https://tw.hotels.com

Hotels這兩天也有四折優惠,有出遊計畫的人,可以精打計算一下。

神祕優惠:https://goo.gl/NYc4io

P.S. Hotels的房價通常要另外加稅,訂房時要注意。

稍早前收到日本樂天旅遊的回信,我跟老婆昨晚測試了八張卡,有VISA、MASTER、AMEX,通通都不能用。我也問過銀行,銀行並沒有鎖海外結帳,信用卡的額度也沒問題,不知道有沒有人在日本樂天旅遊上成功刷卡付款過?

Dear Valued Customer,

This is Fernando Garcia from Rakuten Travel Customer Service.
Thank you for choosing Rakuten Travel.

I apologize for the trouble which you seem to be experiencing
when using our website.

Firstly, kindly contact your credit card company directly
to make sure there are no problems regarding the use
of your card, such as credit limit (even if your monthly
limit allows purchases over the amount of this booking,
please note that some companies also impose a second,
daily limit).

Also, please note that some credit cards emitted outside Japan
may simply not be accepted on our website, due to the intermediary
billing agebncy which performs the transactions. Have you been
able to use your card on Rakuten Travel in the past?

If not, allow me to suggest trying to use a different credit card,
or choosing to pay at the hotel (if the option is available).
I believe that would be the fastest way to guarantee your booking.

In any case, kindly make sure to contact your credit card
company first for further assistance.

We for the inconvenience, and hope to count on your
kind understanding.

If you have further enquiries, please do not hesitate to contact us.
We always look forward to serving you!

Warm regards,

F. Garcia (Mr)
Rakuten Travel, Customer Service
Rakuten, Inc.
==============================================
Rakuten Travel, Customer Service
http://travel.rakuten.co.jp/
OPEN: 09:00~17:30(CLOSED: Sat, Sun, Holidays)
==============================================

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